2 Simple Ways to Fix QuickBooks Payroll Update Error 15270

It is advisable to update your payrolls regularly. Sometimes users might not be able to do so because of QuickBooks Payroll Update Error 15270. This error occurs when users tap on the Download Latest Updates option. The error message that appears on the screen is :-

Error 15270: The (payroll) update did not complete successfully. The update is missing a file.

Facing problems because of QuickBooks Error 15270? Just go through this blog for simple solutions. If you are still unable to resolve the error, contact an expert at +1(855)-856-0053. 

Causes of QuickBooks Error Code 15270

There are majorly 5 reasons causing this issue, involving a human mistake of entering wrong service key and having technical problems such as poor internet connections. The complete list of causes behind QuickBooks Error code 15270 is as follow:-

• You are using an outdated Quickbooks application.
• Your QuickBooks payroll subscription is inactive.
• You are entering the wrong EIN or Service Key.
• Your internet connection is poor.
• The payroll updates you are trying to download are not compatible with your system.

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Troubleshooting for QuickBooks Payroll Update Error 15270

The methods to fix QuickBooks Payroll Update Error 15270 involve ensuring that your payroll subscription is active and updating your QuickBooks Desktop. Let’s look at these steps in detail:-

Solution 1- Make sure Your Payroll Subscription is Active 

Your subscription status needs to be active if you want to update the payroll. Follow these steps up verify the status:

• Click on the Employees menu and select My Payroll Service. 
• Then tap on Accounting/Billing Information or Account Info/Preferences. 
• Enter the login credentials of your Intui’s Account and check out the QuickBooks Payroll Account Maintenance page.
• Make sure that the tag in front of subscription status says Active.

Note:- For assisted payroll service, users need to close the QB Payroll Account Maintenance page so that a message pops up revalidating their payroll service.

Solution 2- Update QuickBooks and Download entire Payroll Update

An outdated QB application can also possibly lead to an update Error Code 15270. You need to update the application and then try to download the entire payroll. Follow these steps in order to do so:- 

• Close your company file and then restart the QuickBooks application.
• Tap on the Help menu and choose Update QuickBooks. 
• Go to the Update Now tab in the Update QuickBooks window. 
• Tick mark Reset Updates box.
• Click on Get Updates button and then tap on OK to confirm the update.
• Wait for updates to get downloaded. ‘Update Complete’ will appear on your screen. 
• Restart your application and if QuickBooks Update Service message appear on your screen, tap on Install Now button,
• Wait for the installation process to get over, then click on the Employees tab.
• Click on Get Payroll Updates and ensure that Download Entire payroll update is selected. Click on Update.

So these methods should be enough to help you fix QuickBooks Payroll Update Error 15270. If you are still facing problems, kindly reach out to our experts at +1(855)-856-0053 and they will provide you with better solutions.