While configuring QuickBooks Desktop to dispatch emails, you might find absent email customers from the affections of your QuickBooks Desktop application. This could happen for several causes that we will examine later in this article. Outlook is Not an Option in QuickBooks Send Forms Preferences Windows 10 If you are even getting such a blunder where Outlook is missing from the My Preferences province of QuickBooks Desktop settings, then we recommend you observe the article until the end for a complete and detailed solution.
Their reason for not getting the Outlook under the QuickBooks preferences is because of misconfigured Outlook application, and you can contact your IT Admin or QuickBooks Support for help at 1.855.738.2784
What Triggers Outlook is Missing from QuickBooks Error
- The Outlook version you are using is outdated.
- Incomplete profile set up in the Outlook application.
- You are using some other program as your default program to send emails on Windows.
- Under the Internet Explorer settings, you have not set up QuickBooks as your preferred email program.
- Outlook is not installed on the cloud where you have installed your QuickBooks Desktop application.
The solution to Fix Outlook is Missing from QuickBooks Error
As suggested by Intuit there are multiple troubleshooting steps that you can follow to resolve the outlook is missing error. We suggest you follow all the troubleshooting steps in the given sequence for quick results.
NOTE: Update the QuickBooks Desktop application to the latest released update before following the steps given below.
Recommended to read: QuickBooks Error 12002
Solution 1: Verify the Compatibility of the Outlook version you are using
- Follow the Microsoft article and learn How to Check the Version of your Outlook Application.
- Now follow the links and check the compatibility of your QuickBooks application with the Outlook version you are using.
- QuickBooks 2016 Enterprise
- QuickBooks 2017 Enterprise
- QuickBooks 2018 Enterprise
- In case you find that the Outlook version you are using is not compatible with the QuickBooks Desktop version you are using then update the outlook app as per the requirements.
Solution 2: Set QuickBooks as Your Default Email Program
- Follow the steps below if you are using Outlook 2007 or Earlier
- Open outlook and from under the File section click Options.
- Select Make Outlook the default program for E-mail, Contacts, and Calendars from the Startup
- Follow the steps below if you are using Microsoft Outlook 2010 or 2013
- Click the Tools section and select Options and then click the Other
- Choose Make Outlook the default program for the Email option from under the General
- Make sure to select a profile while setting up outlook or QuickBooks will ask you to choose a profile every time you try to send an email.
Solution 3: Set Outlook as the Default Email Program under Internet Explorer Settings
- Open Internet Explorer and from under the Tools option select Internet Options.
- Under the Programs tab click Set Programs and then select Set your Default Programs.
- Now select Outlook as your default email program and then click Set this Program as Default
- Hit OKand select Set program access and computer defaults.
- Select Microsoft Windows and then click Use my current Microsoft e-mail program from the drop-down menu and finally press the OK
Solution 4: Change the Mail Profile under the Windows Settings
- Exit QuickBooks and press the Windows+ R key on your keyboard.
- Type Control Panel in the Run box.
- Press Enter and type Mail in the search box at the top.
- Press Enter and select Mail from the search results.
- Click Show Profiles under the Mail Set up
- Click Always Choose this Profile and click OK.
Solution 5: Reinstall Outlook and QuickBooks Desktop
If none of the troubleshooting steps helps then for the final solution, you need to reinstall the QuickBooks Desktop and Microsoft Office. Outlook is Missing from QuickBooks This step might take a while and you need to take special precautions while reinstalling the applications like taking a secure backup of your QuickBooks company file and outlook data and keeping the product registration information handy as you will need it after reinstalling the applications.
At any step, if you feel the need for an expert who can help you resolve the outlook is missing error, then you can get in touch with us at our QuickBooks Desktop Technical Support Number 1.855.738.2784. Our tech team is proficient in resolving such email-related errors in QuickBooks and can provide you with an instant solution to the error in the shortest time possible.
This article is intended to show you a quick and easy method to resolve the Outlook is missing error in QuickBooks were under the My Preferences section of QuickBooks user doesn’t find the option to select Outlook as their default email client to send emails using QuickBooks. Along with the troubleshooting instructions we have also mentioned some common reasons that trigger such errors in the application so follow the complete article until the end for detailed info.
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